Ordered large order for Xmas for a few hundred pounds for my disabled son. Only received four of the smaller items and was informed everything had been shipped.
Tried border free their shipping partner - please check their reviews very poor indeed. They did not have any record of any other items. We also paid customs and delivery charges in advance yet was charged by DHL upon delivery in UK for customs charges otherwise they would not have left the parcel!! Since tried www shop been hung up on 4 times.
They have no formal complaints process and said they would get someone to call back in 2 days!! What customer service is that? Taken the money been charged additional delivery charges and items (most expensive) gone missing.
Young Chris not going to be too excited this Xmas - hang your heads in shame WWESHOP and get ready for legal action. Don't touch them with a barge pole.
Product or Service Mentioned: Wweshop Shipping Service.
Reason of review: Other issue.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.